Sales Agreement, Shipping, and Return Policy

Daiwa by U.S. JACLEAN, INC. is not responsible for any agreement, verbal or written, unless such agreement appears on this order, and then only after this order has been approved and accepted shall this document be binding.

Shipping Chair delivery and setup will be completed by a U.S. JACLEAN, INC. technician except in cases where delivery destination is in a remote location; in those cases an alternate delivery option will be offered. If the order is cancelled after it has shipped, purchaser is responsible for the roundtrip shipping cost.

Returns within 30 days after delivery are accepted only if it’s defected. For “discontinued model”, returns cannot be accepted. However, we do offer repair or exchange with the another products. 

Returns after 30 days cannot be accepted. “I authorize Daiwa by U.S. JACLEAN, INC. to charge my credit card for the amount above.” Please note, shipments are scheduled in advance in coordination with our warehouses.

Change Shipping Date/Address
If you need to change the shipping date, you must do so no later than 48 hours in advance of the original scheduled shipment, or else you will be charged a $150 fee.